If you are unfortunate enough to have banking relationship with Nigeria’s GTBank then you must have been at the receiving end of unsolicited spam mails meant to defraud unsuspecting customers.

Here is a sample below:

Dear Cardholder,

“An extra verification has been introduced to make your transaction more secure and protect you, this measure will include an Email verification which will be sent to Email addresses. You would be upgraded to the new more secure VERVE CARD if yours had not been upgraded
Due to this, you are requested to Register your ATM DEBIT CARDS including your  email addresses where verification codes will be sent to.

Please Register your cards now by clicking HERE  and then do as required.

Be notified that all CARDS must be registered  Before 30th June 2010. Failure to register will lead to card suspension until it is Registered.”

While the problem is not restricted to GTBank, it is undeniable that the bank is the most spammed financial institution in the country and management seems to be doing nothing about it.

Added to this problem of fraudulent emails that assault customer’s mailboxes daily are other technology challenges facing the bank such as ATM frauds and inability of customers to access deposits when needed.

Just last month depositors were unable to retrieve their money from the bank because of what Gtbank staffers called “computer glitches.” The bank later sent out text and email messages to customers apologizing.

There also has been reports of customers been defrauded when their ATM cards are cloned and then used to withdraw money from their account without their knowledge. Most times the scammers collude with bank staff to get customers information and data which is used to clone the ATM cards.